What You'll Experience

This one-day, immersive simulation-based workshop is designed to be practical, engaging, and directly relevant to your operational environment.

Participants will learn how to:

• Use the A3 Problem Solving process to structure thinking and align teams

• Understand and apply Root Cause Analysis (RCA) methods such as 5 Whys and Fishbone

• Define and track Key Metrics to measure impact and success

• Identify and implement effective Countermeasures

• Align problem solving with your organisation's Core Values

• Recognise and reinforce desired behaviours using Recognition Cards

All of this is taught through a realistic simulation game, where participants face challenges, collaborate in teams, and apply their learning to solve practical problems—just like they would in the workplace.

Who Should Attend

This workshop is ideal for:

• Processing or factory team members and their leaders

• Administration team members and their leaders

• Anyone responsible for solving problems or leading improvement in their area

It’s designed for both operational and support roles across industries such as manufacturing, supply chain, logistics, services, and more.

Workshop Duration & Inclusions

🕒 Duration:

• 1 full-day interactive workshop

• Plus 2 x 1-hour external coaching sessions per organisation to reinforce learning and support application

💰 Cost:

• $900 AUD (incl. GST) per participant

• 10% discount for groups of 3 or more

• Includes workbook, handouts, lunch, morning and afternoon tea